“Alaska Heart has worked with the Whitfield agency as they always give us the best deal. We shop premiums and consistently, and trust Pamela’s carrier choice has been competitive, which means more of our employees can afford the valuable coverages they offer.”

Why do you offer Employee-Paid programs (i.e. voluntary benefits)? “Because it’s wrong NOT TO. Our employees deserve the reassurance if something happens, they can take the necessary time away they need to while knowing they have the voluntary benefits to financially assist them during that time.

HR Director 

275 employees – Healthcare 

“Having voluntary benefits available to our employees integrated through Employee Navigator made the enrollment easy for payroll and easier for employees to make their elections.”

HR/Payroll Manager

200-person – multiple locations in AK and Lower 48 -Village Corporation

CBNA switched voluntary carriers to the Whitfield Agency for two basic reasons: lower premiums and better service. It’s that simple.

Why do you offer voluntary beneifits? Employees want the voluntary benefits (and will pay for the premiums). For some, it fills a need. No matter how good our medical coverage is, there can always be extra expenses. There’s no cost to CBNA, so why wouldn’t we offer it to them?”

CFO – Catholic Bishop of Northern Alaska

“We’ve had great interactions with your team.”


Why do you offer voluntary? We offer voluntary to our employees because our employees have expressed an interest in them. We trust our broker and they recommended your agency. We feel that the programs make our employees feel more secure and heck, you do not need it until you need it and we have it. We have seen it make a difference in employee’s lives.”

Director of Administration

350-person, 29 location fuel delivery and fueling stations

“We enjoyed working with everyone at your Agency.  To have a good service and offer voluntary plans to my employees has been a great perk.    The plans offer security as unfortunately sometimes bad things happen to good people.  The programs were presented to our staff and paid off for the employees who have participated in them. It’s always good to be informed, have options and have additional benefits.  It’s great to know the benefits are a safety net and extra security.”

Owner – Hair Salon

The Whitfield Agency has been our voluntary carrier since 2013. Consistently, she is easy to reach, quick to reply and/or point us in the right direction for a solution needed. The managers at our locations like the consistent servicing at open enrollment, and the deduction reports are pretty “spot on” as well.

Why do you offer voluntary? One of the main reasons Three Bears offers voluntary benefits is that we are able to provide access to a range of policies for our over 600 employees, many of which they may not otherwise seek out on their own. Specifically, disability and life insurance are popular with close to half of the employees electing various options available to them. It is an added convenience that employees are able to pay for their policies through payroll deductions.”

HR Manager/Payroll Manager

600-person, 15 location grocery chain

Back in 2013, Builders Millwork met with Pamela and her agency and decided that they had excellent voluntary benefit products and were priced more competitively than our current carrier. Their team has been prompt to provide service and we are very happy that we chose her agency to service our voluntary program. We encourage other employers to trust the Whitfield Agency. It has been a “win-win” situation for our company and our employees.”

Feb 2019: As always, I love working with you and your wonderful company.


40-employee Building Products client since 2013 – initial testimonial and then in Feb 2019

Choosing the Whitfield Agency is the best thing that our company has ever done in terms of voluntary benefits. Her team has always been thoroughly professional and super responsive. 

Working with the Whitfield team has been a huge win for our organization and especially for our employees.


Large client – over 500 employees

Northern Printing has worked with Pamela and her team since 2013 and two words to describe their services is “no surprises”. The enrollment materials for our employees is straightforward, materials are always on hand for our new hires and we can always reach her and her team.

Why do you offer voluntary benefits? Northern Printing offers voluntary benefits because we know our employees want them. Actually, we don’t see any reason NOT to offer these programs as they are at no cost to our company. Knowing this (employees want the coverage and are willing to pay for the benefits) I don’t understand why any company wouldn’t do the same.”

Office Mgr

Midtown Printing Company

Responsive, no B.S. and no hard sell, and your staff makes myself and my employees aware of the programs so that we can make an educated decision.

Why do you offer voluntary benefits? I personally like the benefits, so why not offer them to my employees.”


Home of Office Furniture Store

Having a consistent rep is huge to us we are a smaller organization and sometimes smaller businesses get left behind and you guys do not do that

Why do you offer voluntary benefits? Our medical clinic uses voluntary benefits to bridge areas that our benefits do not cover such as disability, accident, cancer and critical care. In addition, we can offer benefits to those who do not work enough hours to qualify for the medical.”

Benefits Coordinator and HR Assistant

65-employee healthcare clinic

Voluntary benefits create a well-rounded benefit package. It helps our employees with out-of-pocket medical expenses, especially our non-union employees. The union employees seem to utilize the accident and short-term Disability plans quite often. The Wellness benefits also help to pay for the preventative screenings as well. That helps to incentivize our employees to go in for those checkups and get reimbursed.”

HR Manager

175- person trucking company with employees in Fairbanks and Anchorage (70% union)

The Whitfield agency is a powerhouse in voluntary benefit world and fortunately, their Anchorage Midtown Office can now provide employers here with a choice. In reviewing our voluntary plans in place, a thorough evaluation showed significant savings for the employees without sacrificing features/benefits. We are pleased that we made the switch and encourage other employers to check out the Whitfield team in Midtown.”

HR Administrator

40-person plumbing company in Anchorage 

Pamela and her team are great to work with. Super responsive and no complaints from myself or our employees.

Why do you offer voluntary? We are a small non-profit and therefore we always want to try and get the best “bang for our buck”. Offering voluntary benefits is a “no brainer”. There is no cost to us and our employees have a low-cost option that, in a small way, could provide a big positive impact on their lives, should they need the benefit.”

Senior HR Manager

Non-profit in Seward

Your local, easy to get ahold of, and my employees always report back that they had an easy time talking with you.”

Why do you offer voluntary? “We see the value in the benefits when someone gets hurt or sick that they can get cash benefits to get them back on their feet.”

HR / Payroll Mgr

30-person Midtown Dental office




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